Who we are

Our website address is: https://www.atwgroup.ca

ATW Group Ltd Privacy Policy

This privacy policy explains how ATW Group Ltd (hereinafter referred to as “we”, “us” or “our”) collects, uses and discloses your personal information when you visit our website, use our services or interact with us. We respect your privacy and are committed to protecting it in accordance with applicable laws and regulations.

What information do we collect?

We may collect the following types of personal information from you:

• Contact information, such as your name, email address, phone number and postal address;
• Account information, such as your username, password and preferences;
• Payment information, such as your credit card details and billing address;
• Service information, such as the details of the services you request, purchase or use from us;
• Communication information, such as the content of your messages, feedback, reviews or inquiries to us;
• Technical information, such as your IP address, browser type, device type, operating system and other data collected by cookies and similar technologies.

How do we use your information?

We may use your personal information for the following purposes:

• To provide you with our services and fulfill your requests;
• To process your payments and issue invoices or receipts;
• To communicate with you about our services, promotions, updates or events;
• To respond to your questions, comments or complaints;
• To improve our website, services and customer experience;
• To analyze our website traffic and user behavior;
• To prevent, detect and address fraud, security or technical issues;
• To comply with our legal obligations and enforce our terms and conditions.

How do we share your information?

We may share your personal information with the following parties:

• Our affiliates and subsidiaries, who may use it for the same purposes as we do;
• Our service providers and contractors, who help us with various aspects of our business operations, such as hosting, payment processing, marketing, analytics or customer support;
• Our business partners and third-party advertisers, who may offer you products or services that may be of interest to you;
• Our professional advisors and auditors, who may need it for legal, accounting or regulatory purposes;
• Law enforcement authorities or other government agencies, who may request it for legal or security reasons.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure or alteration. These measures include:

• Using encryption and other security technologies to safeguard your data in transit and at rest;
• Limiting access to your data to only those employees, agents or contractors who need it for legitimate business purposes;
• Training our staff on data protection and privacy practices and policies;
• Reviewing our security practices and procedures regularly and updating them as needed.

How long do we keep your information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. When we no longer need your data, we will delete it or anonymize it in a secure manner.

What are your rights?

Depending on where you live and subject to applicable laws and regulations, you may have the following rights with respect to your personal information:

• The right to access your data and obtain a copy of it;
• The right to correct or update your data if it is inaccurate or incomplete;
• The right to delete or erase your data if it is no longer needed or if you withdraw your consent;
• The right to restrict or limit the processing of your data for certain purposes;
• The right to object to the processing of your data for certain purposes;
• The right to withdraw your consent at any time if we rely on it for processing your data;
• The right to data portability, which means you can request us to transfer your data to another service provider in a structured and machine-readable format;
• The right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.

How can you contact us?

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

ATW Group Ltd
7240 Woodbine Ave. Suite 215
Markham
ON
L3R1A4
Canada

Email: info@atwgroup.ca
Phone: +1 416 225 4811